Healthcare data demands more than a privacy policy. Here's how we actually protect PHI — operationally, technically, and contractually.
Every workflow — claims, appeals, payment posting, reporting — is built around the HIPAA Privacy and Security Rules. Access to PHI is minimum-necessary, logged, and reviewed.
Business Associate Agreements are signed with you and with every downstream vendor in our delivery chain before any PHI moves. No exceptions, no shortcuts.
All PHI is encrypted in transit (TLS 1.2+) and at rest (AES-256). Credentials and secrets are stored separately from data, with rotation policies enforced.
Coders, billers, and account managers only see what they need. Every access event is logged and retained for audit. No shared accounts.
Every subprocessor in our delivery chain is reviewed for security posture before they touch a single record. We maintain a current vendor roster you can review at any time.
A documented incident response plan with defined containment, investigation, and notification steps — including the 60-day HIPAA breach notification window when applicable.
A note on certifications
FYNQ RCM operates with controls aligned to HIPAA and industry frameworks such as SOC 2 and HITRUST. Formal third-party attestation is on our roadmap as the company scales. We're happy to walk through our current control set in detail on a consultation call — including the controls we have in place today and the audit timeline.
We'll review your current performance against industry benchmarks and show you exactly where the revenue is leaking.
Talk to our team